Privacy Policy Terms and conditions

By submitting your phone number through our website Contact Form and checking the SMS consent box, you agree to receive SMS messages from Softpro Solutions, Inc at (774) 415‑0001. You will receive SMS messages related to:

Customer support inquiries
Appointment confirmations
Troubleshooting follow‑ups
Important service updates only

Message frequency: 1–2 messages per week. Message and data rates may apply. Consent is not a condition of purchase.

Opt‑Out: Text STOP to (774) 415‑0001 to unsubscribe. Help: Text HELP to (774) 415‑0001 for assistance. Support: support@posspro.com | (774) 415‑0001.

After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.

Limitations on Data Sharing and Use of Consumer Data We only use and share your information as necessary to provide our services, fulfill legal obligations, or operate our business. Customer data is used solely to deliver requested services, respond to support requests, process transactions, and maintain and improve our systems. We do not share customer phone numbers, mobile opt‑in records, message history, or other consumer data with third parties for marketing or promotional purposes.

How We Use and Share Consumer Data We will use your phone number only to send SMS messages related to your inquiry and the services described on this site, including customer support inquiries, appointment confirmations, troubleshooting follow‑ups, and important service updates only. We disclose consumer data to third parties only when necessary to provide the services you requested (for example, to processors who assist with message delivery under contract and confidentiality obligations) or when required by law or valid legal process.

Prohibition on Data Transfers and Security Measures We do not transfer consumer data to any external organizations under any circumstances, including for marketing, promotional, analytics, or other external uses. We have implemented strict internal policies and technical safeguards to prevent unauthorized sharing or access to consumer data. These measures include role‑based access controls, encryption in transit and at rest, access logging and monitoring, regular security reviews and vulnerability testing, and employee training on secure data handling and privacy practices.

Data Retention and Your Rights We retain consent records and communications for as long as necessary to provide the services you request, to comply with legal and regulatory obligations, and to resolve disputes. When data is no longer required, we securely delete or anonymize it in accordance with our retention schedule.

You may opt out of SMS communications at any time by replying STOP to any message. For assistance with your subscription, reply HELP to any message or contact support@posspro.com. You may request access to, correction of, or deletion of your personal data by contacting us at support@posspro.com. Requests will be handled in accordance with applicable law.

If you have questions or wish to contact us regarding your data or SMS messages, please email support@posspro.com, call (774) 415‑0001, or use our contact form at https://www.posspro.com/Contact.

Refund & Cancellation Policy

💳 Refund & Cancellation Policy

🖥️ Software Products

Software is provided on a subscription basis. Subscriptions may be cancelled at any time, and access will remain active until the end of the last paid billing cycle.

Refunds for erroneous charges, customer benefit adjustments, or promotional discounts are issued at the discretion of Posspro Solutions, Inc on a case-by-case basis.

🛠️ Service Fees

Refunds for service-related fees are reviewed individually. If Posspro determines that a service was not performed or was performed incorrectly, a refund may be issued.

🧰 Hardware Products

Warranties are offered on most hardware products sold by Posspro. Due to the varied nature of hardware offerings, warranty terms—including cost, duration, and coverage—may differ by item.

Products covered under warranty that require replacement will be either replaced or refunded in full after review by Posspro.

If you have any questions or concerns about your data or this policy, please contact us at support@posspro.com or call (774) 415‑0001, or use our contact form at https://www.posspro.com/Contact.